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Protech Cloud Business Solutions to Help Associations Deliver Exceptional Member Service Anytime, Anywhere

Protech Associates, Inc. (Protech), the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM, today formally announced, at the Center for Association Leadership’s (ASAE) Annual Meeting & Expo in Dallas, the availability of Protech Cloud Business Solutions (PCBS). This cloud-based AMS combines the security, reliability and business continuity of enterprise-level cloud computing with award-winning association-specific functionalities and world-class customer relationship management (CRM) tools from Microsoft Dynamics CRM, in a cost-effective, easy-to-use solution that enables association professionals to deliver exceptional member experiences anytime, anywhere with virtually any device.

James Penrod, deputy executive director, Council of Landscape Architectural Registration Boards (CLARB), said, “Protech not only offers excellent customer service, but also a one-stop-shop when it comes to our IT infrastructure. Everything is in one place with Protech’s cloud solutions and we don’t have to anticipate capital expenditures or worry about the cost of infrastructure.”

Protech Cloud Business Solutions:

This robust solution includes four applications that seamlessly integrate together and with a variety of third-party applications including accounting, email marketing and trade show management to easily meet the diverse needs of member-based organizations.

  • UX Online 2011: Staff user experiences streamline association management. UX Online is an easy-to-use membership management system with a familiar Microsoft user interface connecting staff to a centralized database across all organization applications.
  • MX Online 2011: Member experiences are pivotal in maintaining memberships. MX Online is a robust e-commerce solution that delivers online member self-service functionality with seamless database and financials integration.
  • SX Online 2011: Social experiences grow and nurture member relationships. With SX Online, association professionals can create dynamic, private and secure online communities for associations to connect, collaborate and communicate with members.
  • LX Online 2011: Leadership experiences drive strategy and growth for an association. LX Online provides association leaders with intelligent, insightful and actionable information for your leadership to make data-driven, educated and informed decisions.

Brian Bruffey, CEO, Protech, said, “Protech knows association management is all about the members and we want to make it as easy as possible for our customers to deliver exceptional member experiences. Cloud computing offers a flexible, cost-effective, mobile delivery of our proven AMS ensuring our customers can service their members, energize their staff and empower their leadership anytime, anywhere.”

Protech Cloud Business Solutions offer the same proven software and technical expertise that are the foundation of Protech’s over 25 years of success, but it is now paired with enterprise-level security, a 99.9 percent uptime guarantee and a built-in disaster recovery and business continuity plan from the cloud. Powered by Microsoft Dynamics CRM 2011, PCBS offers customers the confidence of Microsoft’s commitment to innovation and will always operate on the latest version of the platform.

The Microsoft Dynamics CRM 2011 platform is also now available for current Protech CRM for Members customers to upgrade. For more information, visit: http://www.protechassociates.com/Software/MicrosoftDynamicsCRM.aspx.

About Protech Associates, Inc.

Protech Associates, Inc. is the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM. Founded in 1984, Protech combines deep industry expertise and the technical knowledge of numerous on-staff Microsoft Certified Professionals to deliver a robust, easy-to-use, cloud-based AMS that is Certified for Microsoft Dynamics, with enterprise-level security, a built-in disaster recovery plan, and a 99.9 percent uptime guarantee. Headquartered in Colombia, Md., the company has been named to the Microsoft President’s Club multiple times, received the Microsoft Distinction in Marketing Award twice, is a Microsoft partner with a Gold Competency in CRM, and partners with technology leaders including CenturyLink, Cetrom, Melissa Data, PayPal, and ExactTarget. For more information, visit www.protechassociates.com or join the conversation on LinkedIn, Twitter, or Facebook.

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